Shipping policy

Orders placed on weekdays before 2:00 p.m. (EST) will typically begin processing the same day. If processing cannot start that day, it will continue on the next business day. Processing may take up to 2 business days and does not include the shipping speed selected at checkout. Orders placed on weekends or holidays will generally begin processing on the following business day.

Orders are processed and delivered Monday through Friday, excluding holidays, unless Saturday Delivery is selected as your shipping method. All items are subject to availability, and we will notify you if we are unable to fulfill your order.

It is the customer’s responsibility to provide accurate Name and Shipping Address details. Once an order has shipped, we cannot update the Shipping Name or Address. Orders fulfilled with incorrect details are the sole responsibility of the customer.

After the order confirmation email is sent, the sale is final and cannot be modified. Processing begins automatically once the order enters our system. Exchanges and refunds are available for non-undergarment items.